Terms of Use

These Terms of Use govern your access to and use of the CRM Solutions Services website, including its content, assessments, forms, booking tools and other online resources.

By using this website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the website.

1. Who We Are

CRM SOLUTIONS SERVICES OÜ is an Estonian company providing CRM consulting, implementation, optimization, automation and related professional services.

CRM SOLUTIONS SERVICES OÜ
Legal address: Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 105, 11312, Estonia
Register code: 14224832
VAT number: EE102312984
Email: b2b@crmsolutionsservices.com
Website:www.crmsolutionsservices.com

2. Purpose of This Website

This website provides information about CRM Solutions Services, our professional services, expertise and approaches to CRM implementation, optimization, automation and related business processes.

The website may also provide interactive resources, including assessments, contact forms, proposal request forms and consultation booking tools.

Information available on this website is provided for general business and informational purposes.

3. No Professional Engagement Created

Using this website, completing an assessment, submitting a form, requesting a proposal or booking a consultation does not by itself create a client, advisory, contractual or other professional relationship between you and CRM SOLUTIONS SERVICES OÜ.

Any professional services engagement will be subject to separate agreement between CRM SOLUTIONS SERVICES OÜ and the relevant client.

Any proposal, scope, estimate or recommendation provided following an enquiry may be subject to further assessment and agreement.

4. Assessments and Recommendations

The website may contain assessments, scoring tools, questionnaires or other interactive resources designed to help visitors understand potential CRM, automation or digital growth opportunities.

Results, scores, recommendations and similar outputs generated through these resources are indicative and informational in nature.

They are based on the information provided by the visitor and should not be considered a guarantee of business performance, technical results, financial outcomes or suitability of any particular solution.

A more detailed professional assessment may be required before specific recommendations or implementation decisions are made.

5. Website Content

We aim to keep information on this website accurate, useful and current. However, CRM technologies, software platforms, product capabilities and business requirements can change over time.

We therefore do not guarantee that all website content will always be complete, current or error-free.

We may update, modify or remove website content at any time without prior notice.

6. Third-Party Platforms and Services

Our website and services may refer to or integrate with third-party platforms, products or services, including CRM, automation, scheduling and other technology providers.

References to third-party products or services do not mean that CRM SOLUTIONS SERVICES OÜ controls those third parties or their services.

Third-party platforms are governed by their own terms, policies and service conditions.

CRM SOLUTIONS SERVICES OÜ is not responsible for the availability, operation, content or policies of third-party websites or services.

7. Intellectual Property

Unless otherwise stated, the content and materials published on this website, including text, graphics, design elements, methodologies, assessment structures and original materials, are owned by or licensed to CRM SOLUTIONS SERVICES OÜ.

You may view and use website content for your own legitimate internal business and informational purposes.

You may not reproduce, distribute, publish, commercially exploit or substantially copy our original website content or materials without prior written permission, except where permitted by applicable law.

Third-party names, trademarks and product names remain the property of their respective owners.

8. Acceptable Use

You must not use this website in a way that:

• violates applicable law or regulation;
• interferes with the security or operation of the website;
• attempts to gain unauthorized access to the website, systems or data;
• introduces malicious code or harmful technologies;
• uses automated methods to excessively access, scrape or disrupt the website;
• misuses website forms, assessments or booking functionality;
• infringes the rights of CRM SOLUTIONS SERVICES OÜ or any third party.

We may restrict access to the website where reasonably necessary to protect the website, our systems, our users or our legitimate business interests.

9. Limitation of Liability

The website and its informational resources are provided on an “as available” basis.

To the extent permitted by applicable law, CRM SOLUTIONS SERVICES OÜ is not liable for indirect, incidental or consequential losses arising solely from reliance on general information, assessment results or other informational resources available through this website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

10. Privacy and Cookies

Our collection and use of personal data is described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

Where required, optional cookies are used only in accordance with the consent choices available through our website.

You can review or change your cookie preferences using the Cookie Settings option available on the website.

11. Changes to These Terms

We may update these Terms of Use when necessary to reflect changes to our website, services, technologies or legal requirements.

The date of the latest revision is shown at the top of this page.

Continued use of the website after updated Terms are published means that your subsequent use of the website is governed by the updated Terms.

12. Governing Law

These Terms of Use are governed by the laws of the Republic of Estonia, subject to any mandatory provisions of applicable law that cannot be excluded by agreement.

Any disputes relating to these Terms or use of this website will be handled by the competent courts in accordance with applicable law.

13. Contact Us

If you have questions about these Terms of Use, please contact:

CRM SOLUTIONS SERVICES OÜ
Legal address: Harju maakond, Tallinn, Kesklinna linnaosa, Pärnu mnt 105, 11312, Estonia
Register code: 14224832
VAT number: EE102312984
Email: b2b@crmsolutionsservices.com
Website: www.crmsolutionsservices.com